How to Reorder a Past Order on CaterSpot

Reordering a past order on CaterSpot is a quick and convenient way to place the same order again without having to select each item manually. Follow these steps to reorder a past order:

Steps to Reorder a Past Order

  1. Login to Your CaterSpot Account:

    • Visit the CaterSpot website and log in using your credentials.
  2. Navigate to the Order History Section:

    • Once logged in, navigate to your profile and locate the sidebar menu on the left-hand side of the screen.
    • Click on "My Orders" under the "Support CaterSpot" section.
  3. View Past Orders:

    • On the "Order History" page, you will see a list of your past orders.
    • Each order entry includes details such as the order number, caterer, submitted date, delivery date and time, total amount, and payment account.
  4. Find the Order to Reorder:

    • Browse through the list of past orders and find the order you wish to reorder.
    • Each order entry has a "Reorder" button on the right-hand side.
    • You can click into the order to see the list of items in that previous order to verify that it is the correct order.
  5. Click the Reorder Button:

    • Click the "Reorder" button next to the desired past order.
    • This will add all the items from that order to your cart.
  6. Review Your Order:

    • Once the items are added to your cart, click on the cart icon at the top right corner of the page to review your order.
    • Ensure all items and quantities are correct. You can make any necessary adjustments here.
  7. Select Delivery Date and Time:

    • Before proceeding to checkout, select the desired delivery date and time for your reorder.
    • Ensure that the selected date and time fit your schedule and the caterer's availability.
  1. Proceed to Checkout:

    • Click the "Continue to Checkout" button to proceed with your order.
    • You will be prompted to confirm your delivery details and payment method.
  2. Confirm Delivery Details:

    • Review and confirm the delivery details, including the delivery address.
    • Ensure that all information is accurate to avoid any delivery issues.
  3. Choose Payment Method:

    • Select your preferred payment method. CaterSpot accepts various payment options, including credit/debit cards and invoicing if you have a registered corporate account.
    • Enter your payment details and review the payment summary.
  4. Place Your Order:

    • Once all details are filled in and reviewed, click the "Order Now" button to complete your purchase.
    • You will receive an order confirmation email with the details of your order.
  5. Track Your Order:

    • After placing your reorder, you can track its status through your CaterSpot account under "My Orders".
    • You will receive notifications regarding the status and delivery of your reorder.

By following these steps, you can easily reorder a past order on CaterSpot and enjoy a seamless catering experience. If you encounter any issues or need further assistance, please contact CaterSpot support at support@caterspot.com.

Additional Tips

  • Modify Reorders: Feel free to adjust the quantities or add/remove items from your reorder before checking out.
  • Check Availability: Ensure that all items in your past order are still available from the caterer.
  • Update Details: Double-check and update delivery details if needed, especially if your address or contact information has changed.

For any additional help, feel free to reach out to the CaterSpot support team.