Order Management

• Importance of Food quality
• How to identify order requires individual packaging?
• How to view order with changes requested?
• Can I change the pick up/delivery time for a certain outlet?
• What is the ideal pickup time in order to receive more orders?
• How to identity order requires cutlery?
• The order total is incorrect for an order.
• What to do if order received but items are unavailable?
• What happens if order is not complete (missing pax)?
• What do I do if the preparation/delivery is delayed?
• Delivery methods
• How do I update my delivery fees?
• Refunds